Last updated: 6 November 2026
These terms cover your use of EB IT Radio: listening, our website and apps (including the EB IT Radio Kids app and our Alexa skill), listener accounts, and anything you send us. By using them, you agree to these terms. Please also read our privacy notice.
Who we are
EB IT Radio is a community online radio station, owned and operated by EB IT Support Ltd (company number 15014147), Boston Enterprise Centre, Boston, Lincolnshire. You can contact us at studio@eb-it.uk.
Listening
- EB IT Radio is free to listen to, for your own personal, non-commercial use.
- Our music is licensed by PPL and PRS for Music for listeners in the UK only, so the music stream is only available in the UK. Story time radio and Kids radio are available everywhere.
- Please don't try to get round the UK-only check (for example with a VPN). Please don't record, rebroadcast or relay our stream, or use it in a public place such as a shop or pub, without our written permission. Playing music in public needs its own licence.
- We aim to be on air all the time, but we can't promise the station, website or apps will always be available or free from interruptions. We may change, pause or stop any part of them.
Listener accounts
- An account is optional and free. Please give a real email address that's yours. Keep your sign-in links and codes to yourself.
- Choose a display name that's suitable for a family audience and doesn't pretend to be someone else.
- Badges, leaderboard places and similar features are just for fun. They have no cash value and we may change or reset them.
- You can delete your account at any time on My account. We may suspend or delete an account that breaks these terms.
Things you send us
This covers song requests, shout-outs, dedications, comments, voice clips, stories, quiz answers, messages, phone calls and local listings.
Your promises
When you send us something, you confirm that:
- it's your own work, or you have permission to send it;
- it doesn't include anyone else's private information without their permission;
- it doesn't break the rules below.
Permission to use it
You keep ownership of what you send. You give EB IT Support Ltd permission to use it, free of charge, on EB IT Radio and its website, apps, podcasts and social media channels. This includes broadcasting it, publishing it, recording it, and editing it (for example for length or clarity). This permission continues for content that's already been broadcast or published, including in recordings and podcasts.
If you send us a story you've written, you tell us you wrote it yourself (or have the right to share it).
We decide what's used
We check things before they're used on air or online, and we don't have to use anything you send. Song requests have to follow our music licence rules, so we can't promise to play a particular song or play it at a particular time.
Phone calls
If you call the studio, your call may be broadcast live and included in show recordings and podcasts.
Rules
EB IT Radio is family-friendly. When you use our station, website or apps, please don't:
- send anything offensive, abusive, threatening, hateful, sexual, or unsuitable for children;
- harass anyone, or share someone's personal details;
- send spam, adverts we haven't agreed to, or misleading information;
- send anything that infringes someone else's copyright or other rights;
- pretend to be someone else, including a presenter or member of our team;
- try to break, overload, hack or get round the security of our services, or collect data from them automatically;
- use our services for anything illegal.
We may remove anything that breaks these rules, and may block anyone from using our services if they break them, without warning. Where the law requires it, we may report content or behaviour to the police or other authorities.
Quizzes, competitions and the chart
- Each quiz or competition may have its own rules, given on air or on the website. If they differ from these terms, those rules apply.
- Unless we say otherwise, winners are chosen fairly by the presenter or team, and their decision is final.
- Prizes can't be exchanged for cash. We may need to contact winners using the details they gave.
- Please vote in the EB IT Radio Chart once per song per week. We may remove votes that look automated or unfair.
Local listings (What's On and the business directory)
- Listings are free and are checked before they appear. Please make sure what you send is accurate, and that you're allowed to list the event or business.
- We may edit, decline or remove a listing at any time.
- We don't check or endorse the businesses and events listed. Please make your own checks before using them.
The EB IT Radio Kids app
The kids app is designed to be set up by a grown-up, with a PIN to protect the grown-ups' settings. Grown-ups are responsible for how children use it and for keeping the PIN private. The app doesn't send us any information about your child (see the privacy notice).
Our content
Our programmes, recordings, podcasts, logos and website content belong to EB IT Support Ltd or the people who licensed them to us. Music is the property of its rights holders. You may share links to our website and pages, but please don't copy or reuse our content without our permission. Presenters' and guests' views are their own and aren't necessarily the views of EB IT Support Ltd.
Other websites and services
Our website and apps link to other sites and services, such as Discord, podcast apps, radio directories and the businesses in our directory. We're not responsible for their content or how they handle your information, and using them is subject to their own terms.
Our responsibility to you
EB IT Radio is provided free of charge, "as is". Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that can't be limited by law. Apart from that, we aren't responsible for:
- any loss caused by the station, website or apps being unavailable;
- content sent in by listeners or third parties;
- information in local listings, news, travel or weather reports. Please check anything important, such as travel conditions, with the official source.
Changes to these terms
We may update these terms from time to time, and the date at the top shows when they last changed. If you keep using EB IT Radio after a change, you accept the new terms.
The law
These terms are governed by the law of England and Wales, and the courts of England and Wales can deal with any dispute. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.
Contact
Questions or concerns, including reporting something that breaks these terms: studio@eb-it.uk.